This Policy was last reviewed and updated on: 08/10/2022
Gold Coast Pistol Club values and respects the privacy of the people we deal with. the Gold Coast Pistol Club is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly (example?)
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include, but is not limited to the following:
- name;
- mailing or street address;
- date of birth;
- email address;
- phone number;
- other pertinent information
Under certain circumstances, the Gold Coast Pistol Club may need to collect sensitive information about you. This might include any information about your racial or ethnic origin, criminal record, or health information.
If we collect your sensitive information, we will do so only with your consent if:
- it is necessary to prevent a serious and imminent threat to life or health
- or as otherwise required or authorised by law
In such circumstances, appropriate measures will be taken to protect the security of this information.
How do we collect your personal information?
We collect your personal information directly from you when you:
- interact with us in person.
- interact with us online.
- participate in surveys or questionnaires.
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources, for example from JotForm. We collect your personal information from these third parties so that your authenticity can be verified with authorities.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
- to provide you with information or services that you request from us
- to deliver to you a more personalised experience and service offering
- to improve the quality of the services we offer
- for internal administrative purposes
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
- Outside trainers such as TAFE;
- Our professional services advisors;
- Qld Firearms Division.
How do we protect your personal information?
The Gold Coast Pistol Club will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- having a robust physical security of our premises and databases/records
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you.
- having technological measures in place (for example, anti-virus software, firewalls)
Online activity
Cookies
The Gold Coast Pistol Club website uses cookies. A cookie is a small file of letters and numbers that the website puts on your device if you allow it. These cookies recognise when your device has visited our website(s) before, so we can distinguish you from other users of the website. This improves your experience and the Gold Coast Pistol Club website(s).
We do not use cookies to identify you, just to improve your experience on our website(s). If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example, record-keeping obligations.
How to access and correct your personal information
The Gold Coast Pistol Club will endeavour to keep your personal information accurate, complete, and up to date.
If you wish to make a request to access and/or correct the personal information we hold about you, you should make a request by contacting us at theclub@goldcoastpistolclub.com.au and we will endeavour to respond within a few days.
Links to third party sites
The Gold Coast Pistol Club website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third-party website. We make no representations or guarantees in relation to the privacy practices of any third-party provider or website and we are not responsible or liable for the privacy policies or the content of any third-party provider or website. Third-party providers/websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Inquiries and complaints
For complaints about how the Gold Coast Pistol Club handles, processes or manages your personal information, please contact the Club Manager. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 21 (working or business days) for the Gold Coast Pistol Club to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with the Gold Coast Pistol Club’s response to a complaint, you have the right to contact the Office of the Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
theclub@goldcoastpistolclub.com.au
Contact number
(07) 5539 5984
Originally posted 2022-09-18 11:17:45.
